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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danya D.

October 8, 2025

5  out of  5
rating by Danya D.
"Everybody in the office is a pleasure to speak with. Danya"
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Larcha

April 23, 2025

5  out of  5
rating by Larcha
"One of the best agents I have ever had."
We responded:
"Thank you so much for the 5 stars!! We're thrilled to hear you had such a great experience."
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Brad Tatar

November 11, 2024

5  out of  5
rating by Brad Tatar
"Mark and his team are nothing short of amazing. Their experience shows, their attention to detail and prompt service is nothing like I’ve ever seen before. They make doing business easy and a pleasure."
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Ronnie Grigsby

October 17, 2024

5  out of  5
rating by Ronnie Grigsby
"Mark Swain was so helpful in getting us coverage! Very knowledgeable and honest! Highly recommend!"
We responded:
"Ronnie, thank you for the wonderful review! I am glad we could help get you the coverage you need! "
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mike scaros

October 17, 2024

1  out of  5
rating by mike scaros
"I have been with State Farm for 50 years and have had many different agents but Mark and his staff are the worst I have ever dealt with. His staff are the worst and when I called him to tell him they screw up his answer was you cant prove it. They failed to take my insurance on hold when I went up north for two months . When I called them to reinstate the insurance they didn’t know what I was talking about and proceeded to remove my insurance so I was driving two months without Insurance before I discovered it."
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Cynthia Corrigan

August 22, 2024

5  out of  5
rating by Cynthia Corrigan
"Mark Swain is a great agent, and very responsive."
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Magnificent Maids

August 16, 2024

5  out of  5
rating by Magnificent Maids
"I have been highly impressed with Haley from State Farm Insurnace (markswain), she is extremly knowledgable in all the Insurances we needed for our business, she made this a fast and easy and smooth process to obtain and begin our policy that we needed urgently. I would advise her to everyone that needs insurance, she is smart, fast, knows what shes talking about, polite and sweet and very helpful. I cant say enough good things about her and how much she came through for our company. Thanks so much Haley, Angela Marie Green"
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Thomas Phung

July 23, 2024

5  out of  5
rating by Thomas Phung
"Prompt, responsible, professional and yet very friendly, personable. Hands up for super agents Haley, Mark…"
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Karen Powell

July 14, 2024

5  out of  5
rating by Karen Powell
"The Mark Swain agency goes above and beyond with their service. Haley is incredible. I can text her! I’ve never had an insurance agent this responsive or timely."
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Sharron Saucedo

July 12, 2024

5  out of  5
rating by Sharron Saucedo
"He was amazing!!!"
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Filip Zupancic

July 9, 2024

5  out of  5
rating by Filip Zupancic
"We all know how exhausting and time-consuming it is to get your car insured! With Haley Johnson, I have to admit that the whole process was rather fun and extremely fast! She is amazing at her job and she will definitely find the best deal for you. Living in Florida where it is hard to get a reasonable quote, anything is possible with her. Once again, thank you Haley for everything!!"
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Robert Moeschl

June 27, 2024

5  out of  5
rating by Robert Moeschl
"10/10 would recommend! Amazing service"
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A T

June 27, 2024

5  out of  5
rating by A T
"10/10 highly recommend this company!!!"
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Brandon Corona

June 18, 2024

5  out of  5
rating by Brandon Corona
"My experience in dealing with Mark Swain today and Dominic last week were so positive They gave stellar customer service were very knowledgeable, were patient when I Judy Cogswell asked many questions and they were great at listening and my many inquiries.. I was impressed.with their natural kindness and professionalism. I will refer them to many people Blessed to have people who care and do the right thing"
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Juliana Garabeli

June 17, 2024

5  out of  5
rating by Juliana Garabeli
"He’s the best"
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David Darby

June 14, 2024

5  out of  5
rating by David Darby
"Great People at this office! Very quick at responding and getting your needs taken care of."
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Cody Faherty

June 13, 2024

5  out of  5
rating by Cody Faherty
"The office was phenomenal to work with. They made everything super easy and efficient."
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owen Goodman

June 12, 2024

5  out of  5
rating by owen Goodman
"I cannot say enough good things about my experience with Dom at State Farm! From the moment I walked into the office, I was greeted with warmth and professionalism. Dom took the time to thoroughly understand my insurance needs and provided me with personalized solutions that perfectly fit my situation. The level of customer service I received was exceptional. Dom was incredibly knowledgeable, patiently answered all my questions, and made sure I understood every aspect of my policies. It's clear that they genuinely care about their clients and go above and beyond to ensure satisfaction. What really stood out to me was Dom's dedication and responsiveness. Whether I had a simple query or a more complex concern, they were always quick to respond and provided clear and helpful guidance. This kind of service is rare to find and truly appreciated. I highly recommend Dom at State Farm for anyone looking for reliable and top-notch insurance service. Their professionalism, expertise, and genuine care for clients make them an outstanding agent. Five stars all the way!"
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Danielle Hernandez

June 11, 2024

5  out of  5
rating by Danielle Hernandez
"Great experience with Dom!! He made our transition to State Farm smooth and effortless. Happy to call him a great friend and agent."
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Carlee Stull

June 10, 2024

5  out of  5
rating by Carlee Stull
"Domenic was my insurance agent and he made the whole process of picking out the right policy for me and my family a breeze. He was very good at making sure I understood everything and felt comfortable with the product we picked out. I would recommend him to any of my family or friends!"
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Troy Manzi

June 5, 2024

5  out of  5
rating by Troy Manzi
"I recently had the pleasure of working with Dom at State Farm, and I cannot recommend them highly enough. From the very first interaction, Dom demonstrated exceptional professionalism, knowledge, and dedication to ensuring I had the best coverage for my needs. He patiently answered all my questions, explained the details of various policies, and guided me through the entire process with ease. Their commitment to providing top-notch customer service is truly unparalleled. I feel confident and secure knowing that I have Dom on my side. Five stars well deserved!"
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Alex McCollum

June 5, 2024

5  out of  5
rating by Alex McCollum
"Dominic’s customer service is exceptional. He is incredibly responsive, always available to answer my questions, and ensures that I am fully informed before making any decisions. His recommendations were tailored specifically to my situation, which made me feel confident that I was getting the best coverage for my needs!"
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Sarah Echols

June 5, 2024

5  out of  5
rating by Sarah Echols
"Quality customer service. Dominic was very informative about the different options and answered all of my questions. I received my quote quickly and he followed up to make sure I was satisfied with the numbers. Highly recommended!"
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Jamaal Corley

June 4, 2024

5  out of  5
rating by Jamaal Corley
"Dominik was very transparent and understanding, I appreciate how he listens and provides a quality experience."
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Serenity

June 4, 2024

5  out of  5
rating by Serenity
"I was highly pleased by the customer service! I worked with Dominic Naples and he was amazing, was very patient with me and explained everything I could possibly need to understand. I would highly recommend him for any of your auto insurance needs! Very satisfied (:"